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What’s Going on Behind the Scenes with Auto Insurance Claims

Posted by: Insurance Place by: July 15, 2015

What’s Going on Behind the Scenes with Auto Insurance Claims

Understanding Auto Insurance Claims

You probably know of the hassle that follows getting into a car accident. There’s a lot to do, such as collecting information from the other driver, and having to call your insurance agent to report the damages.
Whether you’ve gotten into an accident or know someone who has, what you may not know is what happens on the inside of auto insurance claims. Well, we at The Insurance Place are here to inform you of what’s going on behind the scenes to bring you peace of mind.

The First Stage of Auto Insurance Claims: Working with You

Once a claim has been filed, your vehicle insurance agent works hard to get you back on the road. You are actually involved quite a bit in this step. You may have to relay details of the accident to your agent, including when it occurred and what the weather was like. You will also enter talks to discuss your insurance coverages, and where to go from there.
Your agent will then use the provided information to evaluate your auto insurance claims and reach out to the other driver’s insurance company. After this step, you leave your auto insurance claims mostly in the hands of your insurance company.

See How Your Insurance Agent Helps Move Your Claim Along

Now starts the majority of the behind-the-scenes work of your car insurance claims. Once you’ve spoken with your insurance agency, a car insurance claims adjuster will be assigned to you. He or she will contact the other driver’s insurance company to find out property damages, as well as if any injuries were reported. Your claims adjuster will also examine vehicle damage, manage repairs, and investigate to determine who is at fault.
However, you still have an effect on how quickly your car insurance claims resolve. The information you provide at the beginning of the claims process should be as complete and robust as possible to ensure accuracy. The more organized you are, the easier the claims process will be.

Resolve Your Car Insurance Claims with The Insurance Place

Ultimately, your insurance agent is working to ensure that your auto insurance claims get processed efficiently so you can move on with your life. While you can influence how long this process takes, be assured that your insurance agent is hard at work getting you back on the road—even behind the scenes.
With The Insurance Place, your car insurance claims will be in good hands. If you want to make sure your claim goes as smoothly as possible, contact our experienced team and we’ll help you get back to driving in no time.

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